Product Knowledge and Emotional Intelligence

• Focus on understanding product requirements 
• Focus on usability on various devices
• Focus on detail
• Have the emotional intelligence to news on failed tests in a clear, kind and professional manner
• Maintain a cadence that supports the development team with early feedback

Process

• Prepare test scenarios when requirements are finalized
• Paired manual testing to avoid bias
• Clear communication that reduces noise for developers and allows them to focus the problem
• Clear communication to clients that increases trust and confidence

Additional Support

• Automated tests using junit, cucumber, selenium
• Documentation of feature functionality