Serendip: AgelessRX stands at the forefront of the quest to slow down the aging process, offering accessible and affordable longevity prescriptions and therapies that often necessitate doctor approval. With a lean yet visionary team, AgelessRX embarked on a journey to address market needs and propel their business to new heights. Central to their expansion strategy was the development of a robust tool to streamline operations and facilitate scalability. Recognizing the critical importance of seamless customer and partner interactions, AgelessRX entrusted us with the task of automating their touch points. This encompassed a multifaceted approach, including gathering comprehensive customer health histories relevant to their chosen products, verifying customers' identification, orchestrating consultations with healthcare professionals, conveying actionable insights to customers, coordinating prescription delivery with pharmacies, and ultimately fulfilling customers' orders.